Restaurant Development & Design

JAN-FEB 2019

restaurant development + design is a user-driven resource for restaurant professionals charged with building new locations and remodeling existing units.

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Mobile Readiness. As mobile app takeout and delivery orders grow, so does the need for casual-dining operators to tap in and create both systems and designs that improve the odds of success. The challenge for designers is to create pickup areas for takeout and delivery orders that are convenient and intuitive for on-the-go guests to access and, if need be, to wait in, but that don't detract from the dine-in experi- ence. Some concepts now create separate, exterior pickup areas but Hubbs prefers to incorporate such areas into the interior design, specifying simple, durable materials there. "Keeping it part of the interior design, as a separate but integral feature, helps to cross-promote that revenue stream," she says. "Guests see it as an option for another time or occasion, perhaps, but still have a very comfort- able, dine-in experience." Solutions: signage and wayfinding, shelving, hot and refrigerated holding equipment, high-traffic/all-weather flooring, durable and easily cleanable finishes, compact seating options Seamless Tech Integration. It's a fact of modern life that 24-7 digital access isn't just what consumers want, it's what they expect — including during visits to casual-dining restaurants. "There are so many demographics that use casual dining and so many types of user occasions that there's a super-high need to have outlets and ports easily accessible from pretty much every seat," Hubbs says. "We're doing a lot of customized fur- nishings with built-in outlets and USB ports. Manufacturers are also starting to provide some good options but we need more. The demand is so high and isn't going away." Solutions: mobile charging ports, wireless charging table- tops, tabletops with built-in charging ports, banquette bases with integrated outlets/ports CUSTOM CEILING FIXTURES | (800) 458-1244 At a recently completed P.F. Chang's unit in Santo Domingo, Dominican Republic, Aria's team specified a variety of seating styles and contrasted natural furnish- ing and lighting materials with bold colors and artwork. Image courtesy of Fernando Calzada THE OUTFITTER At Baker's Crust in Ashburn, Va., the design called for casual, flexible, day-into- night solutions that support the concept's focus on quality ingredients, authentic preparations and attention to detail. Photo courtesy of Emilia Czader

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